Professionalism in the Office Series |
- Course 01 - Positioning Yourself as a Professional
- Course 02 - Enhancing Your Professional Image
- Course 03 - Expanding Your Skills
- Course 04 - Communicating for Results
- Course 05 - Building Relationships and Networks
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Business Etiquette and Professionalism Series |
- Course 01 - Principles of Professional Behavior
- Course 02 - Interview Etiquette
- Course 03 - Planning and Attending Business Meetings
- Course 04 - Electronic Etiquette
- Course 05 - Multicultural Etiquette
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Communication Essentials Series |
- Course 01 - Business Communication
- Course 02 - Verbal and Non-verbal Communication
- Course 03 - Written Communication
- Course 04 - Electronic Communication
- Course 05 - Communicating with Graphics
- Course 06 - Effectively Working for Your Boss
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Thinking Critically Series |
- Course 01 - Facing New Problems
- Course 02 - Establishing the Problem
- Course 03 - Discovering the Solution
- Course 04 - Accepting a Decision
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Time Management Skills Series |
- Course 01 - Identifying Goals
- Course 02 - Effective Energy Distribution
- Course 03 - Working with Your Personal Style
- Course 04 - Building Your Toolbox
- Course 05 - Establishing Your Action Plan
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Customer Service Skills Series |
- Course 01 - Understanding Customer Service
- Course 02 - Focusing on the Customer
- Course 03 - Customer Service and the Telephone
- Course 04 - Handling Complaints
- Course 05 - Enduring Stress
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Managing Project Teams Series |
- Course 01 - Knowing Your Team
- Course 02 - Managing Your Team
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Strategic Planning Skills Series |
- Course 01 - Preparing for the Strategic Planning Process
- Course 02 - Initiating the Strategic Planning Process
- Course 03 - Developing the Strategic Plan
- Course 04 - Executing the Plan
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Project Management Skills for Non-Project Managers Series |
- Course 01 - Planning the Project
- Course 02 - Implementing the Project Plan
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